A Breath of Fresh Air

We’re an independent communications agency made up of people from advertising, digital,
direct, photography and film.


So, why do our clients think we’re ‘a breath of fresh air’?

The Work

Our creative is built on sound science, an understanding of human behaviour and strategic planning to drive the very best results.

The Team

Our team is a perfect Goldilocks size – almost 60 strong. Just right for large scale strategic briefs. Just right for speed and agility.

The Service

We’re always happy to go the extra mile. And back. Just another reason why many of our clients have been with us for decades.

Oh, and of course, we’re in sunny Christchurch on the south coast,
where the air doesn’t come much fresher.

Meet the management team

Steve Keats

Managing Director

That’s what’s great about being the MD at CHS – I get to work closely with a diverse range of the UK’s leading brands in Financial Services, FMCG, Retail, General Insurance, Loyalty… you name it, helping them solve B2C and B2B problems with effective, integrated campaigns and content marketing across all key media channels.

Steve Keats
Paul Hand

Paul Hand


I popped my head round the door (to borrow a cup of sugar) 17 years ago and have never left – it really is that type of agency. Yes, I’ve worked on our full client list… one minute thinking about FMCG and the next General Insurances. And yes, I’ve been involved in DM in the morning and Digital in the afternoon. And yes, no two days are the same. But what I’m most proud of is that we’ve got clients that have been with the agency for over 20 years and team members that have been with CHS over 30 years. And no, I don’t ever want to leave.

Ben Rayner

Client Partnership Director

With a background in retail operations, I joined CHS in 2002 and worked primarily on multi-channel retail clients. Since then, I've put my expertise and knowledge to good use in other sectors for brands including Domino's, Barclays, Greene King, L'Oreal and B&Q, both B2C and B2B marketing.

Ben Rayner

Chris Southgate

Account Director

Since joining CHS in 2009, I've been fortunate enough to help bring to life campaigns and projects across a diverse range of sectors - including Finance, Energy, FMCG and, more recently, Skincare. My core expertise stems from digital, and extends to how digital can integrate seamlessly into channel agnostic campaigns.

Natasha Swarbrick

Business Director

I spent my early career at some of London's leading ad agencies, specialising in FMCG brands. And for the last 14 years I've been helping CHS to grow in a wide range of sectors including financial services, retail and energy. Although my background is advertising, I've developed a real specialism in creation and distribution of valuable content to help meet our clients' business challenges.

Ian Charman

Account Director

From managing multi-national accounts in London I decided on a change of scenery and found myself in the beautiful New Forest, working with an incredible team at CHS. Nearly a decade later my experience has allowed me to work closely with some of the UK’s favourite brands - from B&Q , Lakeland the RNLI and Laithwaites (to name a few). Content production and strategy in the retail sector is my bag, with a specialism in rich and immersive digital publications.

Our Clients


Since 1992


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Let's Talk

Get in touch to find out how we can create extraordinary content for your brand...

Call us on +44 (0)1202 473423, or send us an email

For all casting enquiries, please contact casting@chs.agency